Frequently Asked Questions

We strongly recommend that you vacuum beforehand, though it’s not mandatory. If you don’t vacuum, please make sure all visible debris is removed. We will move most furniture if necessary and within reason. Therefore, bookcases, fish tanks, armoires, etc. will not be moved. Please remove all fragile items and décor, so we don’t accidentally damage any of your belongings.

If you have certain spots of concern, let us know so we can give them special treatment. Also, we’re animal-lovers, but if you don’t think your pet will love us, please put him or her in a separate area for safety purpose

The best method of cleaning carpets is usually steam cleaning, which removes over 90% of dirt and bacteria from carpeting. Dry cleaning carpeting is also effective for ensuring carpets are ready for foot traffic as quickly as possible.

For every person and Animal in your house is how often you should vacuum your carpets. Example if there are 4 people and two dogs at least every other day focusing on the high traffic areas. This will help to keep dry soil from building up and causing pre mature wear in your traffic lanes.